Step 1: Make a reservation
Select property. Press the button “Book now”. Select the desired dates of check-in and check-out. Fill in the number of adults and children, that will stay at the property. Fill in your contact information. Select the method of payment. Press the button “Send”.
Step 2: Reservation Confirmation
The owner of the selected property would receive your request and would respond to your request within two working days. If the reservation is confirmed you would receive your reservation number and the specific dates of check-in and check-out, rates, and property description. If the reservation request is declined by the property owner, you would be provided you with a list of similar properties that are available.
You will also receive bank details or Moneybookers account to which you should pay the amount of your deposit.
Step 3: Payment of a Deposit
If the reservation is confirmed you would be requested to pay a deposit for securing your reservation. In most cases the deposit amounts to 30% of the value of the whole vacation, but for some properties and time periods the deposit may be higher. The payment of the deposit should be made within 48 hours after receiving the reservation confirmation. If the deposit is not received in time, the booking will automatically expire without any other notice.
Methods of Payment:
À)
Bank transfer;
B)
Credit card – via
Moneybookers.com (accepts all major credit cards).
Step 4: Receipt
After receiving the payment of your deposit, the owner/property manager then send you a receipt, which you may print and keep for your arrival in Bulgaria or save for your accounting purpose. The information regarding you payments is forwarded by us to the property managers prior to your arrival.
You will also receive the full address details and clear directions on how to get to the property and telephone number of the owner or their representative so that you can call to let them know if your arrival time is delayed.
Step 5: Final Payment
The final payment is made at check-in at the reception at your selected property.
